GERMAN-ENGINEERED · SERVING RETAIL SINCE 2019

E-commerce apps & AI agents for UAE retailers & D2C brands.

ApplifyLab builds custom e-commerce apps in Dubai — bilingual, BNPL- and multi-currency-ready — and AI agents that answer customers 24/7 and recover lost sales. Whether you’re a founder building a retail product or a store that wants to sell more with less admin, we build only what brings real value, and we stay on after launch.

Tell us about your store or your idea and find out if we’re the right team for it.

Arabic-first

BNPL & multi-currency

PDPL compliant

You own the code

GERMAN-ENGINEERED · SERVING RETAIL SINCE 2019

E-commerce apps & AI agents for UAE retailers & D2C brands.

ApplifyLab builds custom e-commerce apps in Dubai — bilingual, BNPL- and multi-currency-ready — and AI agents that answer customers 24/7 and recover lost sales. Whether you’re a founder building a retail product or a store that wants to sell more with less admin, we build only what brings real value, and we stay on after launch.

Tell us about your store or your idea and find out if we’re the right team for it.

Arabic-first

BNPL & multi-currency

PDPL compliant

You own the code

Two ways we help

Two ways we help retail businesses — pick yours

Same standard, same local commerce know-how — two starting points depending on what you need.

For founders & retail brands

Building a retail or e-commerce app?

If you’re building a retail or e-commerce product, we take you from idea to a launched, bilingual, payment-ready app — and stay on to support it.

SMB commerce app — a bilingual mobile storefront with card / Apple Pay / BNPL checkout and order tracking.

Loyalty & engagement app — points, digital stamp cards and targeted campaigns that turn buyers into regulars.

D2C brand experience app — custom-branded, AI recommendations, AR try-on, GCC multi-currency — to stand out.

Marketplace / multi-vendor app — multiple sellers, commissions, ratings and automated payouts, built to scale.

Subscription & re-order commerce — recurring billing, one-tap repeat orders and retention built in.

You own the code and data — built Arabic-first and payment-ready, typically in 4–8 weeks. See how we build on For Founders.

For established retailers & stores

Running a store or an e-shop? Automate it.

If you already sell online or in-store, our AI agent handles the customer questions and follow-ups that leak sales — it doesn’t just reply, it does the task.

Answer customers 24/7 — product questions, order status, returns & exchanges, in Arabic & English.

Recover lost sales — automatic follow-ups on abandoned carts and unanswered messages.

Order status & re-orders — customers check where their order is and re-order in one message.

One agent, every channel — WhatsApp, Instagram, web and email, handled from one place.

Free your team — the agent handles repetitive queries; your staff focus on selling.

Connected & secure — plugs into Shopify, Salla, Zid and WhatsApp; PDPL-aware.

Start with one workflow — like cart recovery — then expand across channels. See how it’s packaged on For Businesses.

For retailers

What slow replies cost you

Most stores underestimate the sales they lose when a customer messages and no one replies fast — or at all, after hours. Put in your numbers, then let our AI agent answer instantly, 24/7, in Arabic and English.

The cost of slow replies

A quick, honest estimate — adjust to your store.

AED 36,000
estimated revenue lost to slow replies, per month

Illustrative (30 days/month). An AI agent that answers instantly and follows up is built to recover a large share of this.

The foundation

Built for how the UAE actually shops

Every app and automation we build for retail is designed around how customers here buy — bilingual, BNPL-ready, multi-currency, and PDPL-compliant.

BNPL built in

Tabby, Tamara, Postpay — what UAE shoppers expect.

Multi-currency GCC

AED, SAR, KWD, BHD, OMR, QAR — auto-converted.

Arabic-first

Full RTL, bilingual content & support.

Payments & gateways

Cards, Apple Pay, Google Pay, Stripe, Telr, PayTabs & Tap.

Social & store integrations

Instagram Shopping, Shopify/Salla/Zid, POS.

PDPL compliant

Customer data to the letter of the law.

German engineering standards applied to UAE commerce — built properly, and built for here.

For founders · your options compared

Template platforms vs custom development: what should a retailer choose?

Template platforms (Salla, Zid, Shopify) are great for testing fast and cheap; custom wins on brand differentiation, unlimited features, data ownership and scale. Start template to validate; go custom when brand, features or scale matter.

What matters to a retailer

Template (Salla/Zid/Shopify)

Custom (Applify Lab)

Time to launch

1–2 weeks

4–8 weeks

Brand differentiation

Limited — looks like competitors

Full — a brand rivals can’t copy

Custom features

Platform options only

Unlimited

Data ownership

Platform controls it

You own 100%

Scale

Platform limits

Built to 100k+ users

Arabic support

Often limited RTL

Native Arabic-first

Best for

Validating fast, tight budget

Differentiation, scale, owning your data

Many brands start on a template, then migrate to custom once product-market fit is proven — we help design that transition.

Talk through your best approach

Proof, not promises

Retail work that actually works

Brands we’ve launched — and stores we’re helping sell more with less admin.

8–10 weeks

kickoff → a launched retail app

100%

of the code & data owned by you

6 currencies

GCC multi-currency + BNPL, ready out of the box

24/7

bilingual AI support — Arabic & English

FAQ

Retail questions we get asked

For founders building a retail app

How much does an e-commerce app cost in Dubai?

There’s no single price — it depends on scope and integrations; ongoing budgets often sit around AED 10–25k per month. Because we build only what brings value, you don’t pay for features you won’t use. Message us for an honest range.

Template platform or custom development — which should I choose?

Template (Salla, Zid, Shopify) to validate fast and cheap; custom when brand, features, data ownership or scale matter. See the comparison table above.

Do you integrate with Shopify, Salla, Zid or Instagram Shopping?

Yes — plus payment gateways, BNPL (Tabby/Tamara/Postpay), inventory and POS.

How long does a retail app take to build?

Typically 4–8 weeks depending on scope.

Do you support Arabic and multi-currency?

Yes — Arabic-first (full RTL) and GCC multi-currency: AED, SAR, KWD, BHD, OMR, QAR with automatic conversion.

Who owns the code and data?

You do — 100%. Code, IP and infrastructure. No lock-in.

For retailers automating with an AI agent

Can an AI agent handle my customer support?

Yes — product questions, order status, returns and follow-ups, 24/7 in Arabic and English. Use the calculator above to see what faster replies could recover.

How is this different from a normal WhatsApp chatbot?

A chatbot replies with canned answers. Our AI agent identifies what the customer needs and carries it out — checks orders, updates them, recovers carts — and it’s customisable to your store.

Does the AI agent connect to my store (Shopify/Salla/Zid) and WhatsApp?

Yes — so it can act on real orders, not just chat. We confirm your specific stack during the diagnosis.

Can it recover abandoned carts?

Yes — automated, personalised follow-ups on abandoned carts and unanswered messages.

What does the AI agent cost per month?

A setup fee plus a monthly subscription, scaled to the workflows you automate. We start with one workflow so you can prove ROI before expanding. Message us for a range for your store, or see how the agent is packaged on For Businesses.

Is my customer data safe?

Yes — customer data is handled under UAE PDPL with encryption.

Anh — founder photo
Anh — founder photo

Built by Anh and a senior team. You talk to the people who’ll actually build it — not a sales layer.

Building a retail app, or running a store? Let’s talk.

Message us on WhatsApp and tell us about your idea or your clinic. You’ll get an honest answer from the German team that will actually do the work — not a sales pitch.

Building a retail app, or running a store? Let’s talk.

Message us on WhatsApp and tell us about your idea or your clinic. You’ll get an honest answer from the German team that will actually do the work — not a sales pitch.

Building a retail app, or running a store? Let’s talk.

Message us on WhatsApp and tell us about your idea or your clinic. You’ll get an honest answer from the German team that will actually do the work — not a sales pitch.